Family Owned Bead Shop
Located in Niagara-On-The-Lake

You'll find beads, strands, crystals, findings, tools, books and more all at great prices. We are friendly and helpful and can give you lots of ideas for new projects, just check our two sample cases.

Our contact information

By email: use CONTACT US link on this page

By standard mail:
Crystal Mountain Beads
253 East & West Line, R.R. #3
Niagara-On-The-Lake, Ontario, Canada
L0S 1J0

By phone:
905.646.5656 Monday, Wednesday, Thursday & Friday: between 12:00 p.m. and 5:00 p.m., Saturday: 11:00 am to 5:00 pm, and Sunday: 12:00 pm to 4:00 pm (Eastern Time)



Please read the following if paying using PAYPAL:



Because this site was built using Yahoo!, Paypal has been preset to authorize all purchases from this site in $US. Before your order is finalized, your Paypal amount will be reduced by the current exchange rate in effect.

Credit Card Customers:



To safeguard our customers, orders are only shipped to your credit card billing address.

Shipping Information:

To keep our prices low for you, our online minimum order is $25.00 before taxes and shipping. We will consider a smaller sample order, however, a minimum order processing fee of $5 will be added.

In stock orders are usually shipped within 2 to 3 days Monday to Friday using Canada Post.

If your item is out of stock, we will contact you first to determine whether you would like the rest of your order sent or held.

RATES: current as of June 1,2010.

For CANADA & USA:

For merchandise totals between $25.00 and $99.99 shipping is $5.95 and is usually sent by Xpresspost which includes insurance and tracking.

Orders totalling over $100 before taxes are shipped free by Xpresspost. Free shippping does not apply to bulk purchases or large and heavy items such as tools, bead boards and looms.

Outside Canada and USA: $17.95 minimum rate

Refund, Returns and Cancellation Policies:

If you are not satisfied with your purchase, you can return it within 10 days for a full refund. Please contact our order desk for a return merchandise number (RMN) before sending the item back to us. No returns on custom orders, books, magazines or cut items.

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Read these Customer Ratings sent to Yahoo! Shopping:

Rating: Excellent

Comments: Price Rating: Good

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Body: Immediate service, above and beyond what I had expected. Nice selection of merchandise. Welcome to the beading neighbourhood, guys!

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Rating: Excellent

Comments: Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Body: Wow, I found everything I needed in one place. Your prices and shipping are great. I look forward to ordering again.

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Secure on-line ordering. Free shipping when you spend $100 or more. Orders shipped in Canada and the USA are sent via Xpresspost with tracking number and insurance. All prices are in Canadian Dollars. Orders under $25 will be charged a small order handling fee of $5. You may use Visa, Mastercard or PayPal. Please note that PayPal authorizes your purchase in US funds. Your total will be adjusted for exchange before it is processed. Send us an email using the CONTACT US link on this page or call us during store hours if you have questions 905.646.5656.